Hello,
We have had a chlorine pool for about 15 years. We now have kids (5 years old) and we use the pool a lot more. I was interested in the salt as a substitute for chlorine but clearly there are other alternatives. I am seriously looking into chlorine free pools and specifically the ECO Smarte system but there seems to be a mixed bag of reviews from owner's personal experiences. I want to ensure I have all the information I need to ensure I am not making an expensive mistake. My pool is pretty much oval 40'X60' and average of 5' depth. I am very interested in the total automated solution with the CO2 but have not seen much related to that system. I am interested in some references so I could acutually talk to owners about their experience.
Thanks,
Jim
Hi Jim,
Thanks for your interest in ECOsmarte.
There is indeed a mixed bag of reviews for just about every chlorine-free pool system out there. Unhappy customers are usually in three different categories –
1. Those that have expectations of a carefree pool - There is no magic bullet that suddenly makes a pool carefree, especially in the world of chlorine-free pools.
2. Those that don’t follow the rules of caring for an ECOsmarte pool correctly. Sometimes pool maintenance people are given the job without any training, and have no motivation to learn a new system that requires them to unlearn all the rules for pools that they usually follow. So in some cases they don’t take the time to learn the system, nor do they call for help (the 800# is there for assistance 6 days a week). Instead they do what they know and put products in the pool that are not compatible and throw it out of balance. Sometimes the pool guys don’t tell the owner they did this and instead blame it on our system.
3. Those whose pools don’t fit the requirements. Explained below.
Here is what’s needed for an ECOsmarte pool.
A. The pool must have good circulation. If this is a pool that was built 30 years ago with one skimmer intake and a collapsed bottom drain, you will struggle with an ECOsmarte pool system (because you cannot just throw more chlorine in and make it look better).
B. Filtration is critical. Cartridge filters are incompatible with an ECOsmarte pool. DE (diatomaceous earth) filters are acceptable and should be slightly oversized.
The very best filtration choice for ECOsmarte pools (or any pool) is a SAND filter with CRUSHED GLASS media – for so many reasons explained here.
C. You need to follow the rules of maintenance - check the level of copper and the pH every week and adjust as needed. Don’t put anything in to the pool unless you are sure it is a compatible product with ECOsmarte pools and you have checked with home office at the 800 number. (This goes for clarifiers, phosphate treatment, shock treatments, etc.) They are always happy to help.
Have we had difficulty with pools that fit into the problem categories? Sure. Which is why whoever takes care of the pool must follow maintenance instructions and dealers must confirm pool requirements with you before you purchase a system.
Having said all that…the vast majority of pools do wonderfully. In fact in Minneapolis, where our corporate office is located, ECOsmarte has about 14% of the market share of the pools. I have pool contractors I work with here in CA who build a pool and automatically buy an ECOsmarte system for their customer, because they know it’s the best choice for a zero salt zero chlorine pool, which more and more people are looking for. I also work with a pool store/pool maintenance business owner who recommends, installs and maintains our systems for his customers who want a chlorine-free pool.
As far as the programmable system with CO2 – it not only simplifies the pH control, but lets you set the oxidation and ionization times to function automatically, eliminating the need to go out to the box once a week and flip the switch to ionize and more importantly remembering to turn it off again. Replacing muriatic acid with the CO2 for pH control helps reduce the handling of a nasty chemical, basically. With a pool your size you might need a lot of Muriatic acid to keep the pH at 6.8.
Lastly, you mentioned salt as an alternative for chlorine, and I wanted to be clear that where pools are concerned, salt is still chlorine!! Less chlorine, yes, but still chlorine. The manufacturers of the salt-chlorine generator systems that are so popular have done an excellent marketing job – so good that people often say, “I don’t have a chlorine pool, I have a salt pool”, and are under the impression that their pool is chlorine-free. Not true.
Hope I have answered your questions – I will post this on the blog as well, but feel free to send any more questions my way. We don’t give out numbers of customers, so your desire to speak with a customer I cannot satisfy. Currently there are so many people interested in our systems they would be spending a lot of time on the phone, with people all over the country. If you purchase a system and want to be our referral guy – we would love that! There are many testimonials on the web – just put “ECOsmarte Testimonials” in Google, and you will even find YouTube videos of some of our customers who love their zero chlorine zero salt pools.
ECOsmarte Dealer