Dear Sirs: I just had to write and tell you about our life and death experience with the Ecosmart pool filtering system. We installed our 16’ x 33’ pool three years ago. While we were setting it up, my husband found your systems on the internet and was intrigued by the idea of not having to use chemicals to keep our pool clean. He researched it intensely, and even called some of the references listed on your site. It was one of those things that seemed too good to be true. But after all the rave reviews from your customers, we finally decided it was worth the chance. So he called the closest factory rep. which was in North Carolina, questioned him even more, then finally ordered the system (with extra copper plates just in case you went out of business before the five year life expectancy was out!) Now is that skeptical or what?!?! We have been nothing but thrilled with the system. Not only does our immediate family use our pool, but we even use it for Day camps, Bible school, Youth groups and our very large, extended family! Even with all that use, the filtering system works beautifully. But the real test came when our grown daughter, Kristi, realized something was wrong, and went on a mad search throughout the house for her 22 month old son. When she couldn’t find him upstairs, she saw the back door was open, and her worst fear was realized. She found her baby son lying lifeless, at the bottom of our 4 1/2’ pool. She jumped in, pulled his little body out of the water, placed him on the ledge and even without CPR training, started pushing the water out of his stomach, and breathing into his mouth to try to bring him back (even though she knew he was gone). After no response from him, she ran into the house to get the phone and called 911. As she ran back to his side, trying once again to get him to breathe, he finally started coughing, and even though he remained unresponsive, he began to cry (a sure sign of life). The ambulance arrived and rushed him to the hospital. While there in the emergency room, the doctors questioned us about the environment in which he was found. We told them the pool did not have chemicals in it, instead was filtered by a copper filtering system. They asked us several times about that, and about how long he had been under water. Our speculation was 5 minutes. A little while later, after the doctors had consulted with one another, they came back and questioned us once more about the water. They asked, “So there were no chemicals or chlorine in the water?” We affirmed that fact, and they continued, “But the water wasn’t green?” We assured them the water was crystal clear. We asked if that made a difference and they said absolutely. They said in many of these cases, the chlorine does as much damage to the body as the water itself. I am very happy to tell you that our little grandson made a full, 100% recovery (see above), and we owe it in part to the Ecosmart Pool filtering system. Thank you, thank you, thank you for your life- enhancing and life-saving product. We are one of your most loyal customers. In fact, my husband wants to become a dealer in our area, but is waiting on the funds to be able to purchase the required initial order of six systems. (He recently broke his leg and was unable to work for several months). Thank you again. We wanted to let you know about our very positive experience with your product. If you would like to contact us, we can be reached at: (804) 415-7717 or (804) 840-7937. Sincerely, Kelli R. Lieder Samuel Isaac St.Mary Today!